Introduction to our Privacy Policy
The Fashion and Design Club is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. The Fashion and Design Club adheres to all privacy regulations imposed by the EU General Data Protection Regulation (GDPR) and all other applicable privacy and data protection laws in the UK, EU, US and other countries of the world.
The Fashion and Design Club is a company incorporated and registered in England and Wales with company number 07959805 (referred to in this Policy as “we, “us” and “our”).
Your personal information will be held and managed by The Fashion and Design Club. By visiting and using The Fashion and Design Club website or any mobile version of the site www.thefashionanddesignclub.com (the “SITE”) or any The Fashion and Design Club application (“APPLICATION”) that we make available from time to time, you acknowledge that you have read this Privacy Policy. You must be at least 13 years old to use the Site and Applications. If you are under 13 or a minor in your country or state of residence, please ask your parent or legal guardian to provide their information for you.
This Privacy Policy covers all personal information about you that we collect, use and otherwise process in connection with your relationship with The Fashion and Design Club as a customer or potential customer. The Fashion and Design Club will collect and use your personal information as described in this Privacy Policy and as permitted by applicable laws, including in circumstances where: (i) it is necessary to provide or fulfil a service requested by or for you; (ii) you have given us your express consent; or (iii) it is necessary for one or more of the following legitimate interests pursued by The Fashion and Design Club:
- To analyse, profile and monitor customer patterns and better understand the interests and preferences of our audiences so we can consistently improve the content of our eBook products and services.
- To offer an enhanced customer experience and service, including by ensuring we personalise the Site and Application and (if applicable) The Fashion and Design Club updates relating to products, services and events to make them more relevant to our customers’ specific preferences.
- To ensure the proper functioning and security of our services, Site and Application, for example by preventing fraudulent transactions.
- To analyse web traffic to The Fashion and Design Clubs site for internal reporting purposes and to ensure adequate and appropriate online resources.
- To ensure we continue to comply with applicable laws, for example in maintaining the accuracy of our records.
What Personal Information We Collect and How We Use It
When you interact with our digital content on your computer or mobile device such as a smartphone, or contact The Fashion and Design club via our website or any other means, we will collect certain information from you. We will indicate whether this collection involves personal information and, if it does, whether providing your personal information is voluntary or mandatory for the service or request. Please select from the different sections of this Privacy Policy to learn more about what personal information we collect and how we use it.
Customer Profile Information
We may collect the following information: your name, postal address, phone numbers, e-mail addresses, and other relevant information. You acknowledge that we may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a potential customer, to update our records and to generally manage your account with us under our terms with you. Providing us with personal information is voluntary but we may not be able to fulfil requests such as permitting the upload of images to the Site or including your images in any of our eBooks.
Where permitted under applicable laws or with your consent (if so required by applicable laws), we may use information about how you use our Site, and Applications to personalise our communications to you, tailor the content appearing on our Site and Applications and how these appear to you, so as to make the Site, our Applications and our services and communications more relevant to you and to enable your use of any interactive features of our services.
We may also use your personal information to contact you in relation to service-related matters, including, on occasion, to request and respond to feedback on your experience on our Site and/or Applications, where permitted to do so in accordance with applicable laws or if we have your consent to do so if required by applicable laws.
We may also use your personal information for our internal marketing analysis and demographic studies, together with non-personal information, to analyse, profile and monitor customer patterns so we can consistently improve our products, including revision of the existing content in eBooks and authoring of new material. This means that we can offer more personalised and integrated and interactive experiences to our customers across our Site and Applications.
We may supplement information we collect about you with marketing and demographic information which we receive from affiliated third-party companies, in addition to other information which is available in the public domain or which we are otherwise lawfully permitted to be provided with, in order to ensure the accuracy of our records, better understand the interests and preferences of our key customer audiences and improve our service to our customers. If you don’t want us to use your personal information in this way then you can contact us at any time to ask us to stop Please see Contacting The Fashion and Design Club below.
Device and Location Information
We collect information about the device you are using to connect to the services on our Site, Application or any interactive content we may provide. This includes the type of device you use, your internet browser, your location based on the unique identifier for your device such as an Internet Protocol address or a code for an Application running on your device. When you attend a The Fashion and Design Club event, we may also use technologies that connect to the functionality on your mobile device (such as Bluetooth and GPS) and collect information based on Wi-Fi, mobile phone masts, beacons and other in-store technology.
We use this information to ensure the proper functioning and security of our Site and Applications, to optimise our services to you and to better understand how our content and services are used and their effectiveness.
Cookies
Cookies are small pieces of information which are issued to your device when you visit a website or some applications and which store and sometimes track information about your use of the website or application. When you enter our Site or Application our web server sends a cookie to your device which allows us to recognise your device. By associating the identification numbers in the cookies with other customer information that you provide when for example you log-in to the Site or Application, then we know that the cookie information relates to you.
We use cookies, local storage and other similar technologies which may place codes on or access information from and/or about your device to elevate your user experience and the quality of our Site, Application and service. This includes keeping track of your internal navigation on the Site, remembering you when you return to our Site, identifying how you navigate around the internet, including where you click, and which website you arrived from. We may also use cookies and other technologies to understand how parts of our Site are used, and may also partner with third-party advertising networks who may use cookies in helping us display advertising that is relevant to you on other websites that you visit and to enable us to assess the effectiveness of that advertising.
Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of our Site or Application may not work if you delete or disable cookies. Some of our Service Partners (discussed below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.
We use Google Analytics on our Site to collect usage data, to analyze how users use the Site, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/
We inform you where relevant of our use of cookies and other device identifiers on arriving at our Site or Applications You acknowledge and agree that by continuing to use our Site or Applications or services without managing your cookie and device choices and preferences, that you consent to our cookie and device identifier settings and agree that you understand our Cookies Policy. Please be aware that restricting certain cookies or other device identifiers will impact on your user experience and may prevent you from using part of our Site or Application.
Please see the Cookies Policy for more information about cookies and other technologies which are used on our Site and Application, including information on how you can manage your cookie choices and preferences.
Information about Your Friends
We sometimes run promotions (for example on social media platforms) where you can tell us about a friend or someone else who you have a personal relationship with and two-way communications based on your shared interests, experiences, opinions and any other relevant factors (a “FRIEND”) who may be interested in our products, services, Site or Application. You may only provide us with information about your Friend with their permission. If your Friend gives you their permission to provide us with their details, then we will only use their information for that reason and not to send them any other unrelated offers. We may also mention that it was you who shared their details with us in the message we send to them.
Children’s Privacy
You must be at least 13 years old to use our Site and Applications. If you are under 13 or a minor in your country or state of residence, your parent or legal guardian must provide their information and agree to this Privacy Policy on your behalf and you may only access and use our Site and Applications with permission from your parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 or equivalent minimum age depending on jurisdiction. If we become aware that we have inadvertently received personal information from a child under the age of 13 or equivalent minimum age depending on jurisdiction, we will delete such information from our records.
Advertising and Online Tracking
We may allow third-party companies to serve ads and collect certain anonymous information when you visit our Site. These companies may use non-personally identifiable information (e.g. click stream information, web browser type, time and date, the subject of advertisements clicked or scrolled over) during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie to collect this information. Our systems do not recognize browser “Do Not Track” signals, but several of our Service Partners who utilize these cookies on our Site enable you to opt out of targeted advertising practices. To learn more about these advertising practices or to opt out of this type of advertising, you can visit www.networkadvertising.org or www.aboutads.info/choices/
Social Media Interactions
We may also obtain personal information where you “like” us, create posts or otherwise interact with our pages on social media platforms and may in response, use this information to communicate with you or provide relevant content via those social media platforms about our products, events and promotions where permitted to do so in accordance with applicable laws. Please refer to the privacy policies of the social media platforms for information about how they collect and use your personal information.
Who We Share Your Personal Information With
In certain circumstances, we may share your personal information with other companies, including joint ventures, globally (“AFFILIATED COMPANIES”) and selected service providers (including franchisees and licensees) who sell or promote The Fashion and Design Club eBooks or perform other functions on our behalf such as fulfilling orders, processing payments, and carrying out promotional services or data management as permitted by applicable laws or with your consent (if so required by applicable laws) as further described below (“SERVICE PROVIDERS”). We may also share aggregated or anonymized information that does not directly identify you. Please select from different sections of this Privacy Policy below to learn more about who we may share your information with and when.
Service Partners
We may share information about you with companies we have chosen to handle our e-commerce operations, dispatch services, and with other companies that provide support services to us, including website hosting companies. We may also share your information with other companies who sell or promote The Fashion and Design Club eBooks and services in order to provide you with an enhanced customer experience. In addition, we may also share certain limited information with companies who assist The Fashion and Design Club with other services, for example, in analysing our customer data in order to better understand, profile and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers. In each case, we will only provide these companies with the information which they need to carry out their services and they will not be permitted to use the information for other purposes. They will only be allowed to use your information in the way in which we instruct them and as permitted by applicable laws.
Legal Disclosures
In certain circumstances (where required or permitted under applicable laws or with your consent (if so required by applicable laws), we may disclose personal information relating to you to third parties in other jurisdictions in order to conform to any requirements of law, to comply with any legal or regulatory process, for the purposes of obtaining legal advice, for the purposes of credit risk reduction, to prevent and detect fraud and/or to protect and defend the rights and property of The Fashion and Design Club.
Overseas Transfers of Data
The personal information that you provide through the Site and/or Applications is processed in the United Kingdom and is stored on servers in the following countries: the United Kingdom, United States of America, Ireland and Germany.
We may transfer information that we collect from you to other companies, joint ventures, franchisees, licensees, other companies who promote and sell The Fashion and Design Club eBooks and services and to selected service providers who perform functions on our behalf (each as described above), based in countries outside of the U.K. and the European Economic Area (“EEA”) or your country of residence and this information may be stored and processed in such countries.
Personal information stored in another jurisdiction may be subject to access requests from governments, courts, or law enforcement in that jurisdiction according to its laws. Whether the personal information you provide to us is processed by us or our Affiliated Companies or services providers within the U.K. or EEA or outside of it, we will take steps to ensure that your personal information will be afforded the level of protection required of us under and in accordance with this Privacy Policy and applicable data protection laws and in accordance with current legally recognised data transfer mechanisms, such as a valid Privacy Shield certification
Retention and Deletion of Personal Information
We will only keep your information as long as you remain an active customer and for 5 years afterwards or otherwise as required for our business operations or by applicable laws. We may need to retain certain personal information even once a customer account has been closed or deleted to enforce our terms, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping purposes. Your personal information will be deleted or destroyed in a manner that cannot be restored or reproduced.
Security and Third Party Links
We take reasonable steps to protect your personal information against unauthorized or accidental access, processing, erasure, loss or use. Unfortunately, transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information submitted to us and any transmission is at your own risk.
We do however use strict procedures and security features to try to prevent unauthorised access wherever possible. Personal information may be accessed by persons within our organization, or our third-party service partners, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law.
Personal information provided to The Fashion and Design Club via the Site and Applications are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image. The Site and the Application use this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card or any sensitive financial or personal information.
The Site and/or Applications may from time to time contain links to other websites not controlled by us. We do not accept responsibility or liability for the privacy practices, data collected or the content of such other websites. The operators of these linked websites are not under a duty to abide by this Privacy Policy. If there are terms and conditions, other privacy statements or policies appearing on those websites, you should also review them carefully as your use of those sites may be subject to them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The amended Privacy Policy will be posted on the Site or Application. Please check this page regularly for changes to this Privacy Policy. If we make any material changes to this Privacy Policy we will notify you before they take effect either through the Site or Application or by sending you a notification. Any such material changes will only apply to personal information collected after the revised Privacy Policy took effect.
Contact
You can contact us if you have any questions about the way in which your personal information is being collected or used which are not answered by this Privacy Policy. Please contact us at using the form on the Contact page. Alternatively, you can write to The Fashion and Design Club Legal Department at International House, 64 Nile Street, London N1 7SR, United Kingdom.